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Tenders Closed 23 Oct 2016

PITB Tender: Call Center Agents for CM Complaint Helpline & Citizen Contact Centre (EGOV-16)

PITB Tender · Lahore · Express,

Tender advertisement published in Express on Monday, 5 October 2026, listed under Lahore. Issued by PITB Tender. The last date printed on the advertisement was Sunday, 23 October 2016 and has passed.

Newspaper clipping: PITB Tender: Call Center Agents for CM Complaint Helpline & Citizen Contact Centre (EGOV-16), Express, 05 Oct 2026 Open the full-size clipping
Original clipping · Express · 05 Oct 2026 · tap to zoom

Advertisement details

Punjab Information Technology Board (PITB) invites bids for provisioning of services of contact center agents (English & Basic proficiency) for the CM Complaint Helpline and Citizen Contact Centre under Framework Contract (EGOV-16).

Lot No.DescriptionQuantityEstimated Total Cost (PKR)Bid Security (PKR)
1Call Center Agents (English Proficiency)10079,000,0001,580,000
2Call Center Agents (Basic Proficiency)200288,000,0005,760,000

Procurement will follow Punjab Procurement Rules 2014 on a Single Stage - Two Envelope basis. Tender documents are available for download free of cost at www.pitb.gov.pk and www.ppra.punjab.gov.pk. Technical and financial bids must be submitted in separate sealed envelopes; bidders must also submit bids via the PPRA e-Procurement System (eP Portal).

Bids must be submitted on the e-Procurement portal by 11:00 hours on 2016-10-23; bids will be opened at 11:30 hours on the same date. For online submission bidders should register on the e-Procurement system. For queries and further information contact the issuing office below.

Issuer: Director (Development & Procurement), Punjab Information Technology Board
Address: 11th Floor, Arfa Software Technology Park, 346-B, Ferozepur Road, Lahore
Phone: (042) 99000000   Fax: (042) 99232213   Website: www.pitb.gov.pk

Published in Express on Monday, 5 October 2026. DailyAds.pk indexes newspaper advertisements; the original notice and the issuing organisation remain the source for final terms and eligibility.

Questions about this tender

What is the last date for this tender?
The advertisement prints Sunday, 23 October 2016. That date has passed.
Which newspaper published this tender?
Express, in the edition of Monday, 5 October 2026.
Which city is this tender listed under?
Lahore. That is the city recorded for this advertisement — taken from the notice where it names a place, and otherwise from the newspaper edition it appeared in.
How do I respond to this tender?
Follow the instructions printed in the clipping; the advertiser’s own page is linked from this one. Applications are not submitted through this page.
Express · 05 Oct 2026
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